Student Support

At LCC, we strive to create a positive and supportive learning environment. Student Representatives play a key role in achieving this. We actively collaborate with them to enhance the overall student experience.

Student Representatives act as an important link between students, their courses, and the College. We depend on them to participate fully in college life—both inside and outside the classroom—as well as in the meetings they attend.

If you are already studying with us, you can find out more about how Student Representatives contribute to the College by visiting the Student Representative section on through E-Learning.

This section includes details about your Group’s Student Representatives, along with useful resources for Student Reps such as the Handbook and training materials.

You can also view meeting minutes via through E-Learning if you’d like to see how Student Representatives are involved in college discussions.

For further information about the Student Voice at LCC—whether you are a prospective student, current student, or alumni—please contact our Alumni Officer at alumni@lcc.ac.uk .

The Student Welfare service offers signposting pastoral support.                                              London Churchill College has a dedicated Student Engagement and Welfare Officer who ensure that students experience a safe, fair, and supportive environment throughout their studies, see below for some resources that you may find useful:

Student Welfare support resources:

Hub of Hope – https://hubofhope.co.uk – The Hub of Hope is the UK’s largest and most comprehensive healthcare support and mental health support directory. It is provided by the national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place.

Well Newham Directory – https://www.wellnewham.org.uk/advice/find-local-support-services The Well Newham Directory of Services (powered by Joy) is an online directory of all the different health and wellbeing services you can access in Newham.

London Churchill College recognises the importance of mental health in supporting student wellbeing. The College promotes both out-of-hours contact options and pastoral care services to ensure students feel supported at all times.

Students are encouraged to speak openly about any concerns, with the assurance that the College will do its best to help. Those wishing to access this support can arrange a confidential one-to-one appointment with either the College Registrar or the Student Engagement and Welfare Officer.

Registrar: Dr Abdur Rahim
Contact No: +44 (0) 7415910283
E-Mail Address: a.rahim@lcc.ac.uk

If you are in crisis and need immediate support please contact 999 or see details below:

Mental Health Crisis Support (Newham)

NHS 111, ‘Option 2’ in East London

You are able to call NHS 111 and select ‘Option 2’ in East London. 

NHS 111, ‘Option 2’ is open 24 hours a day to support people living in Newham who experience a mental health crisis. The Helpline is free to call and available 24 hours a day including at weekends and Bank Holidays.

Callers will be given support and advice from mental health professionals.

The service aims to provide the right care at the right time and prevent people from spending unnecessary time at the Accident & Emergency Department.

The Helpline can:

• support and help you if you have mental health problems
• provide accurate information and advice about local mental health services
• communicate with other services or teams on your behalf if you wish
• support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decisions.

The service can refer onwards for an emergency assessment for those calling who are in crisis.

We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our website news item.

Other useful numbers and websites

SANE: Telephone: 0300 304 7000 (open 4pm – 10pm, 365 days/year) www.sane.org.uk 

• Samaritans: 08457 90 90 90 (24 hours every day) www.samaritans.org  020 7771 5807

We are committed to ensuring that students with registered disabilities are fully supported and not disadvantaged. The College Registrar will contact students who have disclosed a disability and invite them to discuss appropriate support options.

Following this discussion, a Support Agreement Plan will be created. The Registrar will monitor its effectiveness and arrange follow-up meetings where needed. Students may also be referred to additional support services, such as the Student Engagement and Welfare Officer.

This confidential service is available to students receiving Disabled Students Allowance (DSA).

Registrar: Dr. Abdur Rahim
Contact No: 02073771077
Email: a.rahim@lcc.ac.uk

Disabled Students Allowance: https://www.gov.uk/disabled-students-allowance-dsa Disabled Students’ Allowance (DSA) is support to cover the study-related costs you have because of a mental health problem, long-term illness or any other disability.

This can be on its own or in addition to any student finance you get.

The type of support and how much you get depends on your individual needs – not your household income.

All students are assigned a personal tutor who provides academic advice, support, and guidance. Students meet their tutors during induction, and timetables include designated times each week to schedule appointments.

Students identified as ‘At Risk’ of underperformance are encouraged to meet with their tutor more frequently to support their academic progress.

In addition to academic guidance, the College’s administrative team is available to assist with non-academic matters, such as IT support or signposting students to external support pathways.

Personal tutors are overseen by Programme Leaders, with the Programme Manager maintaining overall responsibility for the process.

Students are required to complete work-based learning hours in line with their qualification requirements. The College supports students in accessing work experience opportunities where applicable; however, students are ultimately responsible for arranging their placements.

The College also develops partnerships with external organisations that may offer employment opportunities. Work experience may be paid or unpaid.

We aim to enrich the student experience by integrating practical learning into the curriculum and encouraging reflection on both professional and personal development.

College policy outlines how work experience and voluntary work-based learning are incorporated into courses, along with the responsibilities of the College, students, and employers.

Work Experience Coordinator
Md Aminul Haque Rasel
Email: m.aminul@lcc.ac.uk

The College allocates an annual budget for extracurricular activities, giving students opportunities to engage beyond their academic studies.

Day trips are designed to strengthen relationships between staff and students, while study trips are tailored to specific programmes, offering valuable insight into relevant industries (link to events page)

London Churchill College also hosts charity events, health, food and business fairs that are open to the public. These initiatives allow students to actively engage with the local community while gaining valuable experience to enhance their employability.

The College carefully evaluates all external organisations it works with and monitors any potential risks to students in collaboration with external Prevent coordinators. The College’s designated Prevent Coordinator plays an important role in this process.

Career drop-in sessions are available to both current students and alumni. You can attend these sessions as often as needed for support with CV writing, cover letters, and interview preparation.

For more information, please have a look at our events calendar.

If you would like further details about the Student Voice at LCC—whether you are a prospective student, current student, or alumni—please contact our Alumni Officer at: alumni@lcc.ac.uk